At Yoritarencaryn, we aim to provide a clear and convenient payment experience for customers purchasing furniture through our online store. This policy explains the accepted payment methods, payment confirmation process, order total verification, and the steps to take if a payment-related issue occurs.
Accepted Payment Methods
We accept the following payment cards:
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Visa
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Mastercard
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American Express
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JCB
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Discover
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Diners Club
Customers may use an eligible card at checkout to pay for their order. The availability of a particular card may depend on the card issuer, transaction eligibility, and payment authorization requirements.
Please check that your card is valid, has sufficient available funds or credit, and is authorized for the intended purchase. A payment may be declined by the card issuer or payment processor even when the entered information appears correct.
Order Total and Payment Amount
Before completing a purchase, customers should review the selected products, quantities, displayed prices, applicable discounts, shipping charges, applicable taxes, and final order total shown at checkout.
Our shipping charges for orders delivered within the United States are as follows:
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Orders totaling less than $125.93 incur a shipping fee of $11.52.
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Orders totaling $125.93 or more qualify for free shipping.
Any applicable taxes or other charges must be presented in the checkout total before the order is submitted for payment. Customers are responsible for checking the final amount and ensuring that it matches their intended purchase before authorizing the transaction.
If the amount displayed at checkout appears incorrect or does not reflect the selected products or applicable shipping charges, please contact our customer service team before completing the payment.
Payment Authorization and Order Confirmation
After an order is submitted, the payment may need to be authorized and verified before the order can proceed to processing. Submitting an order does not, by itself, confirm that the payment has been approved or that the order has been dispatched.
Once the required payment confirmation and order checks are complete, the order can move forward through the fulfillment process. If authorization is unsuccessful or the payment status cannot be confirmed, order processing may be delayed or the order may not be completed.
Customers should retain their order confirmation and payment records for reference. If payment has been deducted but no order confirmation is received, please contact us before placing another order to help avoid a possible duplicate transaction.
Declined or Failed Payments
A payment may fail because of incorrect card details, insufficient available funds, card restrictions, issuer security checks, transaction limits, or a temporary technical issue.
If a transaction is declined, please verify the information entered at checkout and contact the card issuer if further clarification is needed. You may also try another accepted card, provided it is available and eligible for the transaction.
Do not send full card numbers, card security codes, passwords, or verification codes through ordinary email or other unsecured communication channels. When requesting assistance, provide your order number and a brief explanation of the issue without disclosing sensitive payment credentials.
Duplicate Charges and Pending Authorizations
If your payment account shows what appears to be a duplicate charge, first check whether both entries are completed transactions or whether one is still pending.
A pending authorization may temporarily appear in an account before the transaction is finalized. It does not necessarily mean that the amount has been charged twice. The time required for a pending authorization to be released or removed depends on the card issuer and financial institution.
If two completed charges appear for the same order, or if you cannot identify a transaction, contact our customer service team with your order reference and relevant transaction details. We will review the available order and payment information. You may also contact your card issuer for assistance with transaction status or dispute procedures.
Refunds and Payment Processing Times
When a refund is approved, it is generally returned to the original payment method. The time required for the funds to appear in your account may vary according to the card issuer, bank, and payment processing arrangements.
For an approved order cancellation, we generally initiate the refund within 1–5 business days after the cancellation has been approved and the necessary order checks have been completed. After the refund has been initiated, the funds are expected to appear in the original payment account within approximately 2–3 business days.
These timeframes are estimates and do not guarantee a specific posting date. The final crediting time may depend on the financial institution or payment provider. If the refund has not appeared after the expected period, please contact us with your order number so that we can help check its status.
A refund being initiated does not necessarily mean that the funds have already been credited to your account. Please also review your account activity for pending entries or refund records.
Payment Security and Customer Responsibilities
Customers should carefully check their payment information before submitting an order and use only the payment options presented during checkout.
Please keep your card details and account credentials secure. We will not require you to disclose your full card security information through ordinary email in order to investigate a payment issue.
Payment transactions may be subject to verification by the relevant card issuer or payment service provider. Customers may be asked to confirm reasonable transaction details when necessary. Any information provided for verification should be limited to what is reasonably required, and sensitive payment credentials should not be shared through unsecured channels.
Transaction Review and Order Issues
If a payment cannot be verified, the order information is inconsistent, or a transaction raises a reasonable security concern, additional checks may be required before processing continues. This may result in a delay while the transaction is reviewed.
Where necessary, we may contact the customer using the contact details provided with the order to clarify relevant information. Any decision to delay, decline, or cancel a transaction will be handled in accordance with applicable law and the circumstances of the order.
Nothing in this policy limits consumer rights that cannot lawfully be excluded or restricted.
Changes to This Policy
We may update this Payment Policy when our payment procedures or business operations change. Updates will be published on this page. Any change will be applied subject to applicable law and the rights that consumers retain under law.
Customers should review the payment details and final order amount displayed at checkout before confirming a purchase.
Contact Information
For questions about accepted cards, payment authorization, unsuccessful transactions, duplicate charges, or refund status, please contact our customer service team.
Email: contact@yoritarencaryn.com
Phone: +1 (940) 627-3846
Mailing Address: 500 E Highmeadow Dr #4209, Aubrey, TX 76227, United States
Customer Service Hours: Monday through Friday, 9:00 AM–6:00 PM Central Time (CT)